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Michael Hixson
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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Latest activity by Michael Hixson
Michael Hixson commented,
Community comment Feedback - Ticketing system (Support)
I should say, per David's original comment:
automated even distribution = happy support agents = happy supervisors :)
View comment · Posted Apr 02, 2012 · Michael Hixson
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Michael Hixson commented,
Community comment Feedback - Ticketing system (Support)
We would love this functionality for our incoming tickets via email and dropbox, as well as incoming chats via the integrated Zendesk chat client.
Even distribution = happy support agents = happy supervisors :)
Thanks for your attention on this Jake!
View comment · Posted Apr 02, 2012 · Michael Hixson
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