Michael Hixson
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Activity overview
Latest activity by Michael Hixson-
Michael Hixson commented,
I should say, per David's original comment: automated even distribution = happy support agents = happy supervisors :)
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Michael Hixson commented,
We would love this functionality for our incoming tickets via email and dropbox, as well as incoming chats via the integrated Zendesk chat client. Even distribution = happy support agents = happy...