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Karina Rook
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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Latest activity by Karina Rook
Karina Rook commented,
Community comment Feedback - Ticketing system (Support)
The ability to draft responses is crucial when collaborating on a response for a ticket.
When training new agents, being able to check their responses is also an important requirement.
View comment · Posted Jun 08, 2015 · Karina Rook
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