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Michael Saitow

Joined May 28, 2021

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Last activity Oct 27, 2021

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Latest activity by Michael Saitow

Michael Saitow commented,

Community comment Discussion - Tips and best practices from the community

All,

I believe that I followed Colin's steps properly, but when I click "CREATE" I get the following.

Any advise?

Automation could not be created as:

  • Automation must not run multiple times per ticket: It must have a time based condition that is only true once (Hours since created is 24) or a action that nullified a condition ("Priority Is High" and an action setting it to "Priority Is Urgent").

View comment · Posted Sep 14, 2015 · Michael Saitow

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