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Shaun Gibbs
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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Shaun Gibbs commented,
Community comment Feedback - Ticketing system (Support)
This will Solve the ticket again immediately after they reply with anything. The agent still receives a last email with their reply of "Thank you" or whatever, and can then re-open the ticket if it is a genuine request for more help etc.
Regards
Shaun
View comment · Posted Jun 13, 2017 · Shaun Gibbs
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