Kevin Ginger

1. Community
2. Feedback - Ticketing System (Support)
3. views should include the condition "subject"

So dumb this doesn't exist. Work around is a trigger to tag the ticket if “subject contains” and then make the view condition with that tag. 

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• Kevin Ginger
• Created November 07, 2017 04:40
• 2 votes

1. Community
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Customization of the dashboard

I'm new to Zendesk and am surprised I can't customize the Dashboard columns. This request is over 3 years old? Can we get an update?

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• Kevin Ginger
• Created July 08, 2015 15:03
• 0 votes