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Peter Sterkenburg
Joined Oct 22, 2021
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Last activity Oct 22, 2021
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Latest activity by Peter Sterkenburg
Peter Sterkenburg commented,
Community comment Feedback - Ticketing system (Support)
I neeeeeed this. For our workflows and for reporting afterwards.
I want to edit the Status field and add some new ones. Dividing up further. We have several other departments that hook into tickets and I want to make sure not everything just ends up on one big pile.
To try to work around it I made a new dropdown list of statuses, but as I cannot disable the system one it is useless anyway.
View comment · Posted Oct 06, 2011 · Peter Sterkenburg
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