Bill French
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Activity overview
Latest activity by Bill French-
Bill French commented,
>>> It still will give one agent 7 tickets, the other 2 when they have the same number of OPEN tickets in each of their assigned queues.>>> I am pretty sure most people would like a configurable l...
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Bill French commented,
Thirteen years is roughly two eons in Interweb years. ;-) Only Airtable has taken more than a decade to add the Split() function and that clock is still ticking to this day.On August 8th, 2013 I cr...
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Bill French commented,
I was weary waiting for this feature so I built a simple solution in Google Docs. The Google Docs script and spreadsheet I created is just an example of an automated round-robin assignment process...