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FQ Support
Joined Oct 22, 2021
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Last activity Jul 18, 2022
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Latest activity by FQ Support
FQ Support commented,
CommentTicket management
Oliver Jackson An agent of ours is experiencing the same issue. All of our agents are setup the same, but only one is unable to merge tickets. Has anyone found a solution?
View comment · Posted Jul 18, 2022 · FQ Support
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FQ Support created a post,
Post Feedback - Ticketing system (Support)
The "Emails to CC" trigger condition does not seem to detect any CC emails on tickets that have CC emails.
Posted Jun 17, 2022 · FQ Support
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