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Howard Rosenthal

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Latest activity by Howard Rosenthal
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    Howard Rosenthal commented,

    1. Support
    2. ...
    3. Business rules
    4. Can I be notified of an SLA breach?

    I must say, reading through this thread is is quite disapointing to me. This feels like such basic, simple TABLE STAKES for a company like Zendesk.  I was lead to believe that you are THE SUBJECT M...

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    • Howard Rosenthal
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