
Erica Girges
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Total activity358
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Last activity
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Activity overview
Latest activity by Erica Girges-
Erica Girges commented,
Hi Stacy & Reshma! Thanks for sharing your feedback. The Advanced Search App was designed to conduct popular Support search needs. For more conclusive results or specific search complexities I reco...
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Erica Girges commented,
That definitely isn't expected behavior. Let me go ahead and pull you into a ticket so we can get a better look at your instance and the app.
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Erica Girges commented,
Hi Praveen, In both the Triggers and Automations API's you'll see the conditions and actions properties. if you're looking to only return the conditions & actions of a specific automation you could...
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Erica Girges commented,
Hi Lukas, If you're looking for how to add and configure the Support SDK within your mobile app, you can check out this article which walks you through the process. Hope this helps!Erica
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Erica Girges commented,
Hi Nicole,Is there a refresh on any of the ticket tabs happening before this error is received?
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Erica Girges commented,
Hi Chris, Currently, we don't support SCIM based user provisioning. This specific plugin is non-SCIM user provisioning. However, it is something our teams having been looking at. I really apprecia...
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Erica Girges commented,
Hi Yurii, Just to confirm, are you saying that in order to access the nav_bar app you need to manually click on it via the nav bar or are you actually having to toggle multiple apps first in order ...
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Erica Girges commented,
Hey H M, The reasoning behind the redirect url variation ('?' vs '#') is because with the Authorization Code grant flow your application is defining the request, handling the user access decision a...
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Erica Girges commented,
Hi Gabriele, I went ahead and created a ticket for you but can share with you here as well the question that I had. I noticed the external url for the attachment is to Jira. Do you know if that ur...
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Erica Girges commented,
Hi Gabriele, Apologies for the delay, I was out of the office for a bit. That's definitely very strange then. Let me go ahead and pull you into a ticket so we can get a better look. Best,Erica