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Tipene Hughes

Zendesk Developer Advocacy
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Activity overview

Latest activity by Tipene Hughes
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    Tipene Hughes commented,

    Hey, Aleksandr! There is the Incremental Ticket Event Export endpoint that may be helpful for your use case:https://developer.zendesk.com/api-reference/ticketing/ticket-management/incremental_expor...

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    Tipene Hughes commented,

    Hey Rafi, Everything looks good with the request. Can you double check that the URL you're sending the request to matches the help center brand that you're wanting to move the article under?   Feel...

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    Tipene Hughes commented,

    Hey, Fabio! Can you send through an example of the payloads you're sending with the request, as well as the endpoint you're making the call to so I can take a look at this in more detail? Thanks, T...

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    Tipene Hughes commented,

    Glad to hear you've got it working! Have a great day :)  Tipene

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    Tipene Hughes commented,

    Can you confirm the endpoint you're making the request to? The payload you shared above looks like it may be being sent to the requests API (/api/v2/requests) instead of the tickets API (/api/v2/ti...

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    Tipene Hughes commented,

    Hi Manisha, The Users API might be helpful for your use case. Specifically, the role attribute which describes the permissions available to the user profile. Here's a link to the documentation whic...

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    Tipene Hughes commented,

    Hey, Crawford! There haven't been recent changes to the API endpoint that would result in the issues you're seeing. That said, depending on the size of the dataset you're querying, it could take so...

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    Tipene Hughes commented,

    Hi Jarrett, Can you send through an example of the payload you're sending to the API along with a screenshot of the error you're seeing? Thanks! Tipene

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    Tipene Hughes commented,

    Hi Daniel, So I can understand your use case a bit better, can you provide more details on how you're generating the header file you're referring to, and the workflow you're hoping to achieve? Than...

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    Tipene Hughes commented,

    Hey Elvis Camilo, I can see you've got an open ticket with our advocacy team so I'll leave this post for now. If you have any additional questions, feel free to reach out! Tipene