Dane

Zendesk Engineering

Total activity

1357
Last activity

March 28, 2023 05:11
Member since

October 16, 2021 14:24
Following

0 users
Followed by

8 users
Votes

6
Subscriptions

306

Activity overview

Latest activity by Dane

Dane commented, March 28, 2023 05:11
Hi Jürgen, Due to this behavior, I'll create a ticket for you. Please wait for my update via email and let's start from there. Cheers!
- View comment
- Dane
- Created March 28, 2023 05:11
- 0 votes
Dane commented, March 28, 2023 04:24
Hi Jack, Multiple attachment fields in a form is not natively available. However, you are able to alter your requests page through the altering of your theme on Guide and could likely achieve a sim...
- View comment
- Dane
- Created March 28, 2023 04:24
- 0 votes
Dane commented, March 28, 2023 04:21
Hi Ian, You can try to modify the "User welcome email text" in the Admin Center.
- View comment
- Dane
- Created March 28, 2023 04:21
- 0 votes
Dane commented, March 28, 2023 03:51
Hi Admin Integrations,You'll need to contact us directly so we can check if we can sync it on your account or if there's an underlying cause on this behavior. Hi Federica,As of the moment, there's ...
- View comment
- Dane
- Created March 28, 2023 03:51
- 0 votes
Dane commented, March 28, 2023 03:22
Hi Renée, As it turns out, content cue archives is not yet an available future. Content cues is just providing recommendation on what article needs attention. Once it has been removed from the list...
- View comment
- Dane
- Created March 28, 2023 03:22
- 0 votes
Dane commented, March 27, 2023 04:39
Hi Derek,The query builder is designed to automatically use the most relevant visualization. If it doesn't suite your needs you can easily change it on "Visualization" section.
- View comment
- Dane
- Created March 27, 2023 04:39
- 0 votes
Dane commented, March 27, 2023 01:50
Hi Suzan,If the chart cannot accommodate the amount of data, it will be better if you use table instead. Or you can also further optimize by using advanced group. But this will only apply if the or...
- View comment
- Dane
- Created March 27, 2023 01:50
- 0 votes
Dane commented, March 26, 2023 23:42
Hi Jason,Due to the current behavior, I have created a ticket for you to look into this further. Please wait for an update via email and let's continue from there.
- View comment
- Dane
- Created March 26, 2023 23:42
- 0 votes
Dane commented, March 26, 2023 23:33
Malheureusement, la fonctionnalité n'est pas disponible. Cependant, vous pouvez demander à vos agents de suivre la section où vos développeurs publieront ces mises à jour.
- View comment
- Dane
- Created March 26, 2023 23:33
- 0 votes
Dane commented, March 26, 2023 23:29
Hi Joshua,It can only provide the number of users that utilized Flow Builder. For more information on what can be measured, please refer to Metrics and attributes for Zendesk Answer Bot.
- View comment
- Dane
- Created March 26, 2023 23:29
- 0 votes