
Dane
Zendesk Engineering
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Total activity1536
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Articles
Recent activity by Dane-
Service Incident - June 23, 2023 - Chat & Support (Agent Workspace) | All Pods - Access issues for European agents
SUMMARY On June 23, 2023 from 05:15 UTC UTC to 08:20 UTC, Chat & Support [Agent workspace] customers across multiple Pods, based in Germany or using a specific ISP provider from the European regio...
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Service Incident - June 20, 2023 - Chat and Support Agent Workspace | All Pods - Login and Message delivery issues
Summary On June 20, 2023 from 03:50 UTC to 07:06 UTC, Zendesk Support and Chat customers across all Pods may have experienced errors, disconnections, and delays when using certain Chat and Support ...
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Service Incident - March 15, 2023 - Multiple Products | Pod 23 - Login issues
SUMMARY On March 15, 2023 from 23:13 UTC to 23:50 UTC, customers using Zendesk Support, Chat, Talk or Guide on Pod 23 were either unable to login to the products, or were logged out and were unabl...