Dane
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Total activity1501
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Last activity
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Member since
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Followed by10 users
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Recent activity by Dane-
Hi Kris,Unfortunately, messaging dataset does not include engagement.I would recommend that you create a new post in the General Product Feedback topic in our community to engage with other users w...
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Hi Felipe,Due to the nature of your concern, I have created a ticket for you. Please wait for my update via email and let's continue from there.
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Hi Allison and Cassie,Flowbuilder dataset does not include Ticket ID.
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Hi Mary,Due to the nature of this concern, I have created a ticket for you. Please wait for my update via email and let's continue from there.
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Hi Judy,As it turns out, there's no specific metric for this use case. The only option is the one that you are currently planning which is to tag chats whenever it's completed by agents.
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Hi All,One of the recommendation that helped on this behavior is to reinstall the integration. Please follow the steps in To reinstall the integration.If the same issue persisted, please contact us...
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This is definitely a good feedback. Our developers and product managers look to the Community as they make developmental plans. Posts with high engagement typically catch their eye, so it can reall...
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Hi John,You can check the option in Using the Make API call step in Flow Builder. Please take note that customization is not part of Zendesk's scope.The step above is only possible if Shipstation h...
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Hi David,As it turns out, we don't have dynamic filters yet. All should be done manually.
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An access token doesn't expire but it can be revoked.