Carl Joseph
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Total activity14
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Last activity
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Activity overview
Latest activity by Carl Joseph-
Carl Joseph commented,
Hi Chad Susa (Gravity CX - Zendesk Partner). Thanks for picking that up! The standard (non custom) fields can just be referred to by their field key (e.g. name, domain). That `organization_fields....
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Carl Joseph created a post,
New data importer - Feedback requested
Zendesk admins, we’re progressively replacing the current Support importer with a new Data importer, and would like your feedback. This new, more intuitive tool will become the bedrock on which bul...
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Carl Joseph created an article,
Announcing the data importer beta and a new way to import organization data
Announced on Rollout on August 4, 2023 August 4, 2023 Zendesk is pleased to announce a new way to import organization data. What is changing? Zendesk is progressively replacing the current ...
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Carl Joseph commented,
Hi Diego, Wanted to check in from earlier this year. I'll close this request now, but if you have any further questions, feel free to open up a new ticket. Kind regards,Carl
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Carl Joseph commented,
Hi Derrick, Thanks for your question. That's not possible directly within Admin Center. You can however use the rules in EventBridge to filter out or include only the events you are interested in p...
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Carl Joseph commented,
Hi Diego. Chat events are currently enabled on a case by case basis. I'll contact you privately to arrange this shortly. Kind Regards,Carl