Salim Cheurfi
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Total activity12
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Last activity
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Activity overview
Latest activity by Salim Cheurfi-
Salim Cheurfi created an article,
How do I remove the social media sharing icons in the help center?
Question I want to remove the social media sharing icons in the help center. Is this possible? Answer Yes, you can remove the social media sharing icons on your articles, depending on your help cen...
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Salim Cheurfi created an article,
Why do I see blank spaces when reporting on articles?
Question I created a query or dashboard to measure article statistics, but the article title is occasionally blank. Why am I seeing this? Answer Blank article titles occur if the article was delete...
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Salim Cheurfi commented,
Bonjour Elena, La fonctionnalité Facebook chat que vous avez vu sur notre article https://www.zendesk.fr/blog/facebook-chat/ est un outil de développement de Meta (Facebook) et qui permet aux entr...
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Salim Cheurfi commented,
Bonjour Margot, Merci d’avoir porté cela à notre attention, Je vais remonter cette erreur pour quelle soit corrigée, et je me permets de vous communiquer les bons liens : Optimisation des formulair...
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Salim Cheurfi created an article,
How do I set reminders for side conversations?
Question How do I set reminder notifications for side conversations? Answer Side conversations are affected by triggers and automations the same way as main Support tickets. To create a trigger or...
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Salim Cheurfi created an article,
Can I integrate the Zendesk SDKs in my mobile application using a wrapper?
Question All the Zendesk SDKs use native languages for iOS and Android development, but my mobile application is using a wrapper named React Native, which is a JavaScript framework. Can the SDKs be...
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Salim Cheurfi created an article,
How can I report on app usage with Zendesk Explore?
Question Is it possible to report on app usage with Zendesk Explore? Answer Yes. Apps developed by Zendesk can be reported on in Explore. These apps include the Time Tracking app and the Capture Kn...