
Julio H
Zendesk Customer Care
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Recent activity by Julio H-
Why do I receive tickets with "No content" in the subject or description?
Question Why are we getting tickets with [No content] in the subject or description? Answer These tickets are most likely created by email. This can occur when the customer emails your support emai...
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How can I change predefined auto responses in the Chat SDK?
Question How can I change predefined auto responses in the Chat SDK? Answer Locate your Chat SDK app folder. Expand the folder and navigate to this folder path: src>res>values>strings.xml. Double-...