Julio H
Zendesk Customer Care
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Votes on activity by Julio H-
How can I change predefined auto responses in the Chat SDK?
Question How can I change predefined auto responses in the Chat SDK? Answer Locate your Chat SDK app folder. Expand the folder and navigate to this folder path: src>res>values>strings.xml. Double-...
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Error: We can't connect to your Gmail account because your account has had too many connection requests
Issue symptoms When attempting to add my Google account using the Google Connector, I receive the below errors: We can't connect to your Gmail account because your account has had too many connect...
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Why do I receive tickets with "No content" in the subject or description?
Question Why are we getting tickets with [No content] in the subject or description? Answer These tickets are most likely created by email. This can occur when the customer emails your support emai...