Zach Anthony
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Total activity61
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Last activity
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Activity overview
Latest activity by Zach Anthony-
Zach Anthony commented,
We definitely appreciate the feedback about the product. The intention behind moving ZAT into maintenance mode is to allow our teams to focus on accelerating the development of ZCLI and ...
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Zach Anthony commented,
Hi CJ, We have recently updated the developer documentation to align with the documentation on the GitHub repository for ZAT where we updated its status to be 'in maintenance' a little while ago. F...
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Zach Anthony commented,
Hi Yoni, we've just recently released an update to the permission for Manage channels and extensions to include managing webhooks as well. This replicates the functionality which was available with...
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Zach Anthony commented,
Hi Diego, I believe this is the API that you're looking for: https://developer.zendesk.com/api-reference/event-connectors/webhooks/webhooks/#list-webhook-invocation-attempts. This endpoint will pro...
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Zach Anthony commented,
Hi Kirthi, While you can't use webhooks to orchestrate multiple API calls, it may be possible for you to leverage User placeholders as per this article to update the ticket. Just keep in mind that ...
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Zach Anthony commented,
Hi Ben Wanless, Thanks for the feedback, whilst you can set filter on the 'Failed' status to give you all failed invocations, I understand this can be confusing. We'll take this on board as we cont...
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Zach Anthony commented,
Hey there, It sounds like you have an interesting use case! When you are calling the Zendesk REST API to add comments to a ticket, are you using a unique user? Or do you use the same credentials to...
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Zach Anthony commented,
Hey there! While it is not possible today, these are problems that we are considering for future development. Some things we are interested in understanding is who should be notified of a failure (...
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Zach Anthony commented,
Hey Jesse, just wanted to give you an update that we have released a new version of ZCLI (1.0.0-beta.16) which resolves this issue.
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Zach Anthony commented,
Hey Jesse, When the ZCLI bug is fixed, you won't need to revert back to the previous version of the manifest as both ways of providing the url are supported.