Zach Anthony

1. Community
2. Zendesk Apps Framework (ZAF) Q&A
3. Local dev apps no longer work

Hi everyone, we appreciate your patience as we've been troubleshooting the issue. We identified the source of the bug and have rolled out a fix. You should now be able to resume testing apps using ...

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• Zach Anthony
• Edited September 15, 2022 07:58
• 4 votes

1. Community
2. Zendesk Apps Framework (ZAF) Q&A
3. ZAT now in "Maintenance Mode"?

We definitely appreciate the feedback about the product. The intention behind moving ZAT into maintenance mode is to allow our teams to focus on accelerating the development of ZCLI and ...

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• Zach Anthony
• Created June 16, 2022 02:58
• 0 votes

1. Community
2. Zendesk Apps Framework (ZAF) Q&A
3. ZAT now in "Maintenance Mode"?

Hi CJ, We have recently updated the developer documentation to align with the documentation on the GitHub repository for ZAT where we updated its status to be 'in maintenance' a little while ago. F...

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• Zach Anthony
• Created May 29, 2022 23:30
• -2 votes

1. Community
2. Zendesk Suite Q&A
3. Add permissioning to edit webhooks on the role permissions page

Hi Yoni, we've just recently released an update to the permission for Manage channels and extensions to include managing webhooks as well. This replicates the functionality which was available with...

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• Zach Anthony
• Created May 26, 2022 00:15
• 0 votes

1. Community
2. Zendesk APIs
3. Is there a API for Webhooks?

Hi Diego, I believe this is the API that you're looking for: https://developer.zendesk.com/api-reference/event-connectors/webhooks/webhooks/#list-webhook-invocation-attempts. This endpoint will pro...

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• Zach Anthony
• Created May 26, 2022 00:07
• 1 vote

1. Community
2. Feedback - Admin Center
3. capture the response of a webhook in order to use it to fire another trigger

Hi Kirthi Itagihal, While you can't use webhooks to orchestrate multiple API calls, it may be possible for you to leverage User placeholders as per this article to update the ticket. Just keep in m...

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• Zach Anthony
• Created May 24, 2022 00:15
• 0 votes

1. Community
2. Feedback - Admin Center
3. Webhook Activity needs better filters to manage and troubleshoot

Hi Ben Wanless, Thanks for the feedback, whilst you can set filter on the 'Failed' status to give you all failed invocations, I understand this can be confusing. We'll take this on board as we cont...

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• Zach Anthony
• Created May 03, 2022 05:55
• 0 votes

1. Community
2. Zendesk APIs
3. Preventing loops when using Zendesk API and webhooks together.

Hey there, It sounds like you have an interesting use case! When you are calling the Zendesk REST API to add comments to a ticket, are you using a unique user? Or do you use the same credentials to...

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• Zach Anthony
• Created March 23, 2022 22:26
• 0 votes

1. Community
2. Feedback - Admin Center
3. Webhooks Failure

Hey there! While it is not possible today, these are problems that we are considering for future development. Some things we are interested in understanding is who should be notified of a failure (...

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• Zach Anthony
• Created March 18, 2022 04:22
• 1 vote

1. Community
2. Zendesk Apps Framework (ZAF) Q&A
3. "Tried to show an iframe with a location that is neither absolute nor an asset" when trying to render a React app in nav_bar

Hey Jesse, just wanted to give you an update that we have released a new version of ZCLI (1.0.0-beta.16) which resolves this issue.

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• Zach Anthony
• Created February 24, 2022 02:04
• 0 votes