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Judy Lee (이유진)

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Latest activity by Judy Lee (이유진)
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    Judy Lee (이유진) commented,

    Hello, Thanks for your reply.   If so, is it possible to disable hyperlinks by default in Zendesk settings and enable hyperlinks in settings if necessary? Please check if this function is possible ...

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    Judy Lee (이유진) commented,

    Hello, I'm sorry that I didn't provide a detailed explanation in the previous reply.   The screenshot I provided is what the support customer sees when an email is sent to the customer about the Ag...

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    Judy Lee (이유진) commented,

    Hello, Here is an example of the hyperlinked text that I seeing.     Thank you.

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    Judy Lee (이유진) created a post,

    Inquiry about Auto hyperlink on tickets

    Hello, Zendesk Support Team.   I would like to inquire about the part where hyperlink is automatically applied in response to Zendesk ticket. As a hyperlink is automatically applied when answering ...