
Joe
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Total activity4
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Last activity
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Activity overview
Latest activity by Joe-
Joe commented,
Hi Kimber, After review in our test account it does look like adding brackets has any negative effect on search.This format of "[Keyword] Product" is okay to use if you would like to help Titles of...
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Joe commented,
Hello Andrew, Requesters can view the name of the agent, but agents can set an Alias:https://support.zendesk.com/hc/en-us/articles/4408893352986-Adding-a-team-member-aliasThis will change what clie...