Joe
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Recent activity by Joe-
Service Incident - October 20, 2023 - Support | Multiple Pods - Bulk Ticket Update API jobs silently failing when attempting to close tickets
SUMMARY On October 20, 2023 from 17:08 UTC to 21:31 UTC, customers may have experienced failed bulk update API calls to the update_many endpoints that returned successful responses. Timeline 21:4...
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Service Incident - October 18, 2023 - Sunshine Conversations | All Pods - Latency and errors
SUMMARY On October 18, 2023 from 15:17 UTC to 16:33 UTC, Sunshine Conversations customers across all Pods experienced delays sending and receiving messages, as well as some 5xx level errors. The is...