Bruno Cabral

1. Messaging
2. ...
3. Zendesk messaging
4. About messaging

On Zendesk product update page, user authentication on messaging is said to be completed and there's a link to this article (https://www.zendesk.com.br/whats-new/) But it seems that this article an...

• View comment
• Bruno Cabral
• Created November 23, 2021 14:59
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Passing API Header in HTTP Target

+1 on custom headersnot only for improved authentication but some apis require accept header

• View comment
• Bruno Cabral
• Created October 19, 2021 13:29
• 1 vote

1. Apps and integrations
2. ...
3. Extending Zendesk
4. Creating webhooks to interact with third-party systems

I am also interested in the custom request header feature

• View comment
• Bruno Cabral
• Created October 19, 2021 01:25
• 0 votes

1. Apps and integrations
2. ...
3. Jira integration
4. Using the Zendesk Support for Jira integration

Hi Zendesk team! We have a different scenario and we are evaluating if it is possible to configure/customize the add-on to suit our use case. Our technical support team uses Jira and we want to int...

• View comment
• Bruno Cabral
• Created July 22, 2021 17:54
• 1 vote