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Michelle Chen

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Latest activity by Michelle Chen
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    Michelle Chen commented,

    1. Community
    2. Feedback - Ticketing System (Support)
    3. Audit Logs

    Caroline, that's right. It would be for their own record. They let us know they need the log data for their internal audit because they're using a third-party web site. They would use the login/log...

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    • Michelle Chen
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    • 1 vote
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    Michelle Chen commented,

    1. Community
    2. Feedback - Ticketing System (Support)
    3. Audit Logs

    Hi team, I'd also like to see end user data in the audit logs (similar to what we see today for agent users). Our end users are looking for this data for security audit reasons. The data they're lo...

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    • Michelle Chen
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    • 1 vote