Recent searches


No recent searches

Jon Campbell's Avatar

Jon Campbell

Joined Aug 11, 2022

·

Last activity Oct 15, 2024

Following

0

Followers

0

Total activity

11

Votes

2

Subscriptions

6

ACTIVITY OVERVIEW

Latest activity by Jon Campbell

Jon Campbell commented,

Community comment Feedback - Ticketing system (Support)

This is what I'm looking for as well. I have supervisors that are end-users that need to approve certain things before a ticket can be worked on and solved out.  I attempted making them a contributor just so I could add them as a follower through triggers to approve certain tickets based off tags, but in doing so, it makes all of their communication with the tickets as private/internal note. So the end user making the request can't even see their supervisors replies on the ticket.. allowing to add an end user as a cc in triggers would solve this for me.. and make sure that all communication is sent as responses in the tickets.

View comment · Posted Oct 15, 2024 · Jon Campbell

0

Followers

0

Votes

0

Comments


Jon Campbell commented,

CommentViews, ticket status, and ticket fields

anyone find a new plugin that works?

View comment · Posted Sep 28, 2022 · Jon Campbell

0

Followers

2

Votes

0

Comments


Jon Campbell commented,

Community comment Feedback - Ticketing system (Support)

+1

View comment · Posted Aug 12, 2022 · Jon Campbell

0

Followers

0

Votes

0

Comments