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Jon Campbell
Joined Aug 11, 2022
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Last activity Oct 15, 2024
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Latest activity by Jon Campbell
Jon Campbell commented,
This is what I'm looking for as well. I have supervisors that are end-users that need to approve certain things before a ticket can be worked on and solved out. I attempted making them a contributor just so I could add them as a follower through triggers to approve certain tickets based off tags, but in doing so, it makes all of their communication with the tickets as private/internal note. So the end user making the request can't even see their supervisors replies on the ticket.. allowing to add an end user as a cc in triggers would solve this for me.. and make sure that all communication is sent as responses in the tickets.
View comment · Posted Oct 15, 2024 · Jon Campbell
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Jon Campbell commented,
anyone find a new plugin that works?
View comment · Posted Sep 28, 2022 · Jon Campbell
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Jon Campbell commented,
+1
View comment · Posted Aug 12, 2022 · Jon Campbell
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