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Katrina Watson's Avatar

Katrina Watson

Joined Mar 22, 2023

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Last activity Apr 03, 2023

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Latest activity by Katrina Watson

Katrina Watson commented,

CommentUsers, groups, and organizations

I'm trying to add an external_id to existing users but when I try and run the import it says Email address is already in use. In my file I just have the customers name, email address and external_id. I assumed it would use the email address field to find the record to update but the import just fails every time. Is there a way to add this field to existing users? 

View comment · Posted Mar 22, 2023 · Katrina Watson

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