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Abhinav Pandey

Joined Jul 15, 2024

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Last activity Sep 11, 2024

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Latest activity by Abhinav Pandey

Abhinav Pandey commented,

CommentUsing themes and customizing your Help Center

After upgrading to v4, accessing custom fields on the new request page using JavaScript or jQuery can be challenging since the previous field IDs (like custom_field_122222) are no longer available. Has anyone else encountered this issue or found a solution?

View comment · Posted Sep 08, 2024 · Abhinav Pandey

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Abhinav Pandey commented,

Community comment Feedback - Help Center (Guide)

For me when I added the required scripts on document_head page then it was resolved.

So just copy the import scripts from default copenhagen theme and add that to your theme on document head page.

View comment · Posted Jul 15, 2024 · Abhinav Pandey

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