Kristina Johnston

1. Community
2. Feedback - Ticketing System (Support)
3. Selecting a Form

We would also like to set a default form by agent group.

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• Kristina Johnston
• Created June 20, 2022 21:18
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. How to improve Form selection when creating a new ticket

We also have specialized agents and would prefer that a default form could be set when the agent creates a new ticket based on thier group.

• View comment
• Kristina Johnston
• Created June 20, 2022 21:16
• 0 votes