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Abhishek Vijay

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Latest activity by Abhishek Vijay
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    Abhishek Vijay created a post,

    Call Triggers

    Planned
    1. Community
    2. Feedback - Voice (Talk)

    Scenario: Clients who reach out via chat sometimes want it to be escalated to a call.Feature needed: Once the agent handling the chat transfers the chat to a call via a trigger, the call request is...

    • Abhishek Vijay
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