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Jennifer Post
Joined Jan 27, 2023
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Last activity Mar 14, 2023
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Latest activity by Jennifer Post
Jennifer Post commented,
CommentMeasuring success
Hi there! Looking to enable CSAT for ZD Support tickets and am curious why there isn't an option to leverage numerical scores to measure Customer Satisfaction. I am super eager to leverage more of the Zendesk platform, however, am unsure if Satisfaction is a tool I'm able to implement without this type of rating.
View comment · Posted Jan 27, 2023 · Jennifer Post
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