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Laura

Joined Aug 31, 2022

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Last activity Feb 21, 2025

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ACTIVITY OVERVIEW

Latest activity by Laura

Laura commented,

CommentGeneral questions and issues about tickets

Adding my Plus one to request this feature. Forcing us to use email notifications in 2025 is a burden.

View comment · Posted Feb 21, 2025 · Laura

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Laura commented,

Community comment Feedback - Reporting and analytics (Explore)

And regarding the ability to show included and excluded filter values, could I get an extension on my dashboards being deleted until this feature parity is available?

View comment · Posted Jan 06, 2025 · Laura

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Laura commented,

Community comment Feedback - Reporting and analytics (Explore)

Thank you Walter Bellante . I checked out dashboard restrictions. My current dashboard shows an individual Agent's comments count compared to the average of all Agents comments count. I can't figure out how to do this with dashboard restrictions, since I need to include the average agent comment count so the individual agent can see how they stack up against their peers. Any suggestions on how I can accomplish this?

View comment · Posted Jan 06, 2025 · Laura

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Laura commented,

Community comment Feedback - Reporting and analytics (Explore)

Hello! There are 2 features unavailable in the new experience that I rely on:


1. I use the Promote as URL parameter so I can save a dashboard for each individual Agent with their metrics compared to the average of all Agents.  The specific URL is how each agent accesses the dashboard. 

 

2. I use the show selected/excluded filter options to make it super clear what filters are applied. 

 

How can I accomplish these in the new dashboard builder? Thank you. 

View comment · Posted Jan 02, 2025 · Laura

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