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Dave Gladys

Joined Nov 17, 2021

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Last activity Aug 15, 2022

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Latest activity by Dave Gladys

Dave Gladys commented,

CommentGeneral questions and issues about tickets

I too am extremely unsatisfied with the response of, "The easiest way to do this is to click through 6 menus" instead of just making it a view option

View comment · Posted Aug 12, 2022 · Dave Gladys

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Dave Gladys commented,

CommentGeneral questions and issues about tickets

I'm adding my name to the list of disgruntled agents that can't get a view that is essential especially when more than one user can't be assigned to a ticket. Also, the follower macro doesn't work for me, which is how I ended up here. 

View comment · Posted Nov 17, 2021 · Dave Gladys

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