Dave Gladys

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Latest activity by Dave Gladys
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    Dave Gladys commented,

    I too am extremely unsatisfied with the response of, "The easiest way to do this is to click through 6 menus" instead of just making it a view option

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    Dave Gladys commented,

    I'm adding my name to the list of disgruntled agents that can't get a view that is essential especially when more than one user can't be assigned to a ticket. Also, the follower macro doesn't work ...