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Ele Hoare
Joined Mar 28, 2024
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Last activity Jul 26, 2024
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Latest activity by Ele Hoare
Ele Hoare commented,
Hi Shawna James - are you able to confirm then if the resolutions that come from a generated reply are included in the Explore data set for the flowbuilder? Or are they on top of that?
I assumed we must be missing something in the reports as this seems like an absolutely essential piece of reporting.
If there is any update on whether this will be added to the roadmap, please let me know.
View comment · Posted Jul 26, 2024 · Ele Hoare
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Ele Hoare commented,
Is the ‘bot responses’ pie chart viewable in explore? It would be good to have an easy to access way of seeing the unanswerable questions without having to manually read transcripts or review each intent
View comment · Posted Jun 07, 2024 · Ele Hoare
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Ele Hoare commented,
Amisha Sharma We have this EAP enabled and are seeing suggestions generated in German and Japanese however not in Swedish. If it is Eng lang only, do you know why we would be getting some languages and not others?
View comment · Posted May 01, 2024 · Ele Hoare
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