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Matt Shelley

Joined Oct 22, 2021

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Last activity Oct 22, 2021

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Latest activity by Matt Shelley

Matt Shelley created a post,

Post Q&A - Reporting and analytics

Hello,

I'm hoping to get a sense of how many of our end-users are signing into and accessing our Guide Knowledge Base. I understand I can use Explore to determine total article views, or the number of times a particular article was viewed.

However, a single end-user may access multiple articles, and I'd like to narrow in on total number of end-users who logged into the Knowledge Base to understand what % of our end-user base is utilizing the Knowledge Base. Is this possible?

Posted Jul 21, 2021 · Matt Shelley

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