Anne-Sophie Mullier

1. Community
2. Feedback - Ticketing System (Support)
3. SLA for agent-created tickets

Hi Team, Same need here

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• Anne-Sophie Mullier
• Created June 23, 2023 08:07
• 0 votes

1. Community
2. Feedback - Voice (Talk)
3. Zendesk Talk - Auto Log Off Agents

Indeed we here would love to have that as well, this is crucial

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• Anne-Sophie Mullier
• Created January 17, 2023 16:06
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Make some Organisation fields uneditable to Agents

Same need here. And totally agree with Melody.

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• Anne-Sophie Mullier
• Created December 17, 2021 15:14
• 2 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Read only ticket field for agents

Hi, +1 here as well

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• Anne-Sophie Mullier
• Created November 17, 2021 08:52
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Multi-select in user profiles & organizations

+1 for the same, Multi select for orgs

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• Anne-Sophie Mullier
• Created October 08, 2021 11:25
• 0 votes