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Leandro Gomes
Joined Sep 22, 2022
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Last activity Dec 08, 2023
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Latest activity by Leandro Gomes
Leandro Gomes commented,
Pablo Kenney Thanks so much! appreciate to your decision, congrats to all
View comment · Posted Dec 08, 2023 · Leandro Gomes
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Leandro Gomes commented,
EXACTLY Damir Lukic
You nailed it!
View comment · Posted Dec 07, 2023 · Leandro Gomes
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Leandro Gomes commented,
We are ESAPIENS company, one of the first Zendesk users in Brazil, our ticket number 1 is dated August 2010! We currently have 6 products from our company using Zendesk... we spend a fortune every year!
Zendesk has never released a feature aimed at bringing agility to agents without it being necessary to have an Enterprise license. It's an unprecedented shame to charge for changing the order of comments in a ticket.
I am seriously considering migrating our operation to ZOHO/FRESHDESK/MOVIDESK, or similar platforms, where they promise to respect the customer.
View comment · Posted Dec 07, 2023 · Leandro Gomes
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Leandro Gomes commented,
Espero profundamente que revejam essa politica de obrigar uso de um recurso mal desenvolvido.
Att.
View comment · Posted Oct 06, 2022 · Leandro Gomes
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Leandro Gomes commented,
Onde desativa esse recurso?
View comment · Posted Sep 22, 2022 · Leandro Gomes
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