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Sudheer Gobburu

Joined Oct 16, 2021

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Last activity Sep 27, 2022

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ACTIVITY OVERVIEW

Latest activity by Sudheer Gobburu

Sudheer Gobburu commented,

Community comment Feedback - Ticketing system (Support)

@... Can you please provide an update?

 

View comment · Posted Sep 27, 2022 · Sudheer Gobburu

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Sudheer Gobburu commented,

Community comment Feedback - Ticketing system (Support)

Hi Nicole,

As we are nearing the end of 2022, Can you please check with your product manager to see whether this feature would be added in Zendesk this year.

Thank you!

View comment · Posted Sep 19, 2022 · Sudheer Gobburu

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Sudheer Gobburu commented,

Community comment Feedback - Ticketing system (Support)

Hi Nicole,

Can you please let us know if this enhancement is going to be prioritized for 2022?

 

View comment · Posted Jan 12, 2022 · Sudheer Gobburu

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Sudheer Gobburu commented,

Community comment Feedback - Ticketing system (Support)

Nicole - I see that there are no up votes yet on this request. Can you please let us know if the request would be taken up for enhancement? If yes, what would be the tentative timeline to add this feature in the product.

 

View comment · Posted Jul 13, 2021 · Sudheer Gobburu

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Sudheer Gobburu commented,

Community comment Feedback - Ticketing system (Support)

Hi Nicole,

We have a request from couple of customers where the tickets need to be closed by a particular user in that respective organization. This is a requirement from our customers which we are trying to meet if feasible.

Thanks,

View comment · Posted Jun 06, 2021 · Sudheer Gobburu

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Sudheer Gobburu created a post,

Post Feedback - Ticketing system (Support)

Request functionality to enable option for an end user to change a ticket to Mark as Solved & Submit for requests in their organization, of which they are not the requester

Posted Jun 05, 2021 · Sudheer Gobburu

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