Dylan Walker

Lou

Forgive me but where do you see the authentication in trigger settings?  I see it in targets but it looks like we moved everything over to webhooks.  I tried recreating the trigger when signed in to my account but it still ended up posting as that old user.  Really appreciate the guidance.

Lou 

Do internal comments from triggers always post as the Zendesk user who created the trigger?  Is there a way to change that user?  We have a working api call to post an internal comment but I can't seem to find anything tying it to the person it's posting as.  That person is no longer with us so we are trying to update.  Thanks.