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Shlomie Feldman
Joined Oct 20, 2022
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Last activity Oct 20, 2022
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Latest activity by Shlomie Feldman
Shlomie Feldman commented,
Community comment Feedback - Ticketing system (Support)
I've been succefully doing it for a while. Just append either in the subject line or in the body the ticket encoded_id with the square brackets (like this: [ABC1DE-2F3G4]) and it will automatically be linked to the ticket.
You can also add to the top of the email body #note to have the forwarded email be added as a private note.
View comment · Edited Oct 20, 2022 · Shlomie Feldman
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