Mitchell Lewsey

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Recent activity by Mitchell Lewsey

Brett Bowser credit goes to Gavin and your tier 3 who helped!
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- Mitchell Lewsey
- Created July 28, 2022 08:42
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Amy Spagnolo Hey Amy, I just thought I'd share a solution. You can use the following: FISCAL_YEAR(_date,_start_month) or FISCAL_QUARTER(_date,_start_month) to create custom attributes e.g. FISCAL...
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- Mitchell Lewsey
- Created July 26, 2022 11:50
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I have a setup where tags will be added and removed multiple times on the same ticket, and I want to report on the total number of times these tags have been applied to a ticket. As they can be add...
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- Mitchell Lewsey
- Created July 14, 2022 10:10
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I've checked the recipes link and I can't quite see or figure out how to do what I need. I want to know the amount of time spent with the current assignee. I'd guess the formula would be something ...
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- Mitchell Lewsey
- Created July 01, 2022 12:10
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Hi Daniel, That's super, thank you very much.
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- Mitchell Lewsey
- Created June 22, 2022 09:48
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Hi Ahmed, Thank you for response. I also raised a query with the Zendesk support team and they've confirmed it is not possible which I found quite surprising. Thank you for the Excel and API sugg...
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- Mitchell Lewsey
- Created May 18, 2022 15:34
- 1 vote
@... Please can you share the answers to @...'s and @...'s issues? Thanks.
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- Mitchell Lewsey
- Created August 02, 2021 13:55
- 0 votes