Jakub Krecisz
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Recent activity by Jakub Krecisz-
Update/change organization fields without ticket update
Hello. I have following organization field: 1. The Date Field 2. Checkbox A 3. Checkbox B I'm looking for the way to: 1. Check Checkbox A if value of The Date Field is future date, else 2. Check C...
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How to display callout above the ticket form for specific user's segments?
Hello, in my company we have customers with and without subscription. I'm looking one from those solutions: 1) Showing form only for specific user's segments (tried do this but with no success) 2) ...
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How to automatically update organization tags due to date change (mapped from CRM)?
AnsweredHello all, this is my first post here. I'm setting up my Support and Guide and I'm surprised all of the Zendesk possibilities :) We have 2 levels of customer service: 1) Basic - for customers with...