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Matt Davies

Joined Aug 01, 2023

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Last activity Aug 01, 2023

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Matt Davies commented,

CommentMeasuring success

Hi there,

Is there any way to make the survey links available for a longer period of time?

We find that for tickets solved on a Friday, the survey link is sent on a weekend and then has expired by the time the end user goes to complete the survey on the following Monday. They then can't provide the feedback to us.

Thanks,

Matt

 

View comment · Posted Aug 01, 2023 · Matt Davies

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