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Megan L
Joined Nov 03, 2021
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Last activity Nov 03, 2021
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Latest activity by Megan L
Megan L commented,
Community comment Feedback - Ticketing system (Support)
Having the ticket title in the tab rather than the requester is a much better agent experience. We recognize tickets more easily by the issue or question it contains.
Moving the X to the left of the tab so you can close them when they are resized would be helpful.
Having the eye appear on tabs so you know if someone else is currently viewing the ticket would be a nice to have.
View comment · Posted Nov 03, 2021 · Megan L
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