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Lori Christianson

Joined Apr 03, 2023

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Last activity Apr 07, 2023

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ACTIVITY OVERVIEW

Latest activity by Lori Christianson

Lori Christianson commented,

CommentUsing themes and customizing your Help Center

Hi back, c.keefe!

Thanks for this.  Unfortunately, this theme doesn't have anything like that.  But I do appreciate you taking a stab at this.  I'll talk to Diziana.  Or change my theme ;-).  Thanks again!

Lori

View comment · Posted Apr 07, 2023 · Lori Christianson

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Lori Christianson commented,

CommentUsing themes and customizing your Help Center

Hi everyone --

Does anyone know how to change the name 'Promoted Articles' on the home page?  I'm using a free theme by Diziana.  (Love that Thor theme!)  I've looked in the code on the home page, on the header, on the section ... it's escaping me.  Any ideas?  

Thanks,
Lori

View comment · Posted Apr 05, 2023 · Lori Christianson

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Lori Christianson commented,

CommentTicket customization

Help!  I am setting up conditional fields for the first time.

I have a dropdown where the user selects an issue, and then from there is supposed to be directed to additional fields that ask for more information depending upon their choice.

Dropdown:  What is your issue?

Option 1:  I can't log in.  (No conditional fields based upon this.)

Option 2:  Broken link (Conditional field:  Name of course)

Option 3:  Issue with portfolio (No conditional fields based upon this)

Option 4:  Issue with assignment folder (Conditional field:  Name of course)

What I had hoped was that on the main view of the form, the conditional field would not appear until the user selected an option that activated it.  However, this field -- "Name of course" -- is  present on the main view of the form.  So even though it's not supposed to appear until someone chooses an option that activates it -- it is visible on the main form to the end user.  It makes the conditional aspect of it useless.

"Name of course" is not a required field.  The form is set so no option is preselected for "What is your issue?" 

What have I missed in this setup process?

View comment · Posted Apr 04, 2023 · Lori Christianson

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