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EDC_SYSTEM_SUPPORT
Joined Apr 04, 2022
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Last activity Apr 04, 2022
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Latest activity by EDC_SYSTEM_SUPPORT
EDC_SYSTEM_SUPPORT commented,
Community comment Discussion - Tips and best practices from the community
Hello Melissa,
This article is really helpful for us. the only issue we still have that if we have receieved e.g. 3-4 tickets in last 30 days. and we want to send only one survey to the customer not for every ticket.
How it can be achieved?
I have tested the solution you have provided above, it trigger for each ticket . But we want to send only single survey after every 30 day, either customer wrote us 3 or four time.
Kind Regards
Charanjeet kaur
View comment · Posted Apr 04, 2022 · EDC_SYSTEM_SUPPORT
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