Recent searches


No recent searches

Jaroslav's Avatar

Jaroslav

Joined Dec 16, 2021

·

Last activity Dec 16, 2021

Following

0

Followers

0

Total activity

2

Votes

0

Subscription

1

ACTIVITY OVERVIEW

Latest activity by Jaroslav

Jaroslav commented,

CommentTeam members and groups

Hi, 

do I understand correctly, that if I want for example allow the Customer Care managers to edit Macros for their teams, I need to give them an Administrator role so they are able to do almost everything in the given Zendesk instance (which is not safe)? 

There is mentioned that Custom roles are in Enterprise, but I do not want to believe that such a basic feature is only in top price plans (we are currently on Suite Professional). :) 

Thanks a lot!

View comment · Edited Dec 16, 2021 · Jaroslav

0

Followers

0

Votes

0

Comments