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Jaroslav
Joined Dec 16, 2021
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Last activity Dec 16, 2021
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Latest activity by Jaroslav
Jaroslav commented,
Hi,
do I understand correctly, that if I want for example allow the Customer Care managers to edit Macros for their teams, I need to give them an Administrator role so they are able to do almost everything in the given Zendesk instance (which is not safe)?
There is mentioned that Custom roles are in Enterprise, but I do not want to believe that such a basic feature is only in top price plans (we are currently on Suite Professional). :)
Thanks a lot!
View comment · Edited Dec 16, 2021 · Jaroslav
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