Peter Monaghan

Bump

Definitely keen for this

Hi Dev team,

Any plans of adding the ticket number to the email Subject. 

This would be useful for a variety of reasons. Someone who logs a lot of ticket, this would make tracking of specific tickets easy with a ticket number in the subject.

An added benefit would be to be able to add the ticket number into a new email subject and that email would automatically be routed to the original ticket, instead of it creating a new ticket and the team somehow have to know to merge it with the original ticket.

This would save people from finding an email chain to reply to, they could just send an email update with the ticket in the subject.

Thanks