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Ksenia Tsaregorodtseva

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Latest activity by Ksenia Tsaregorodtseva
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    Ksenia Tsaregorodtseva commented,

    1. Support
    2. ...
    3. Ticket management
    4. About system ticket rules

    When I add an internal note in a ticket that already has the status "Pending" or "Solved", and click just the same status as I don't want the ticket to be reopened, it changes the status to "Open" ...

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    • Ksenia Tsaregorodtseva
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